The purpose of this policy is to explain how we handle your information as a customer of Haaksiluoto or jaanahaaksiluoto-label, or as a visitor to our sites (www.jaanahaaksiluoto.fi, www.jaanahaaksiluoto.com). By using the term “we”, we are referring to ourselves, as owners of the websites, and as those responsible for maintaining them. The name of the register we collect data to is “Customer and marketing register”.
Yes, it’s a long document, but your privacy and rights are important !
We take our security measures seriously. That’s why this policy refers to our commitment to handle and treat the information of our customers, stakeholders and all other interested parties with the strictest care and confidentiality. This policy also underlines our assurance that we collect, store and manage data in a transparent and respectful manner considering the rights of the individuals aforementioned. All employees of our company must follow this policy, as must our contracted partners and any external entities with whom we operate professionally.
Why do we collect and process personal data?
We may use your personal data to maintain customer relations providing you with marketing communications, such as newsletters and other information about our products and services. Your personal data is required when ordering products online, for payments and for shipping the products. We also collect information and technical data about your preferences to be able to offer you more relevant products, communication, and services.
In legal terms, the bases for processing personal data are our legitimate interests, consent of a customer and/or performance of a contract.
What kind of information do we collect
Your contact details, such as name, address, email address and telephone number. This type of information is collected for instance when you make a purchase in our webshop or subscribe to our newsletter. It is only collected by your consent.
Your preferences regarding our products, your shopping and payment history, and product comments and other information you voluntarily provide to us;
Marketing and communications data, such as your preferences in receiving marketing from us, user account details to our subscription service
Technical data, such as internet protocol (IP) address, your browser type and version, time zone setting and location, login data, browser versions, operating system and platform and other technology on the devices you use to access our website.
How do we collect the data
We may collect personal data when you visit our website, make an order in our webstore, make an account on our website, contact us by phone or e-mail, or when you subscribe to our newsletter. Some of the data collected on our website are collected by using cookies and other similar technologies. We may occasionally also collect personal data in trade shows, events and other sales and customer events. This data is always collected by your consent.
In order to conduct business with other businesses, we have collected some contact information for important business partners that we provide with our newsletter and information about our products, services and newest styles. This kind of personal data may also be collected and updated from publicly available sources or third parties within the limits of the applicable laws and regulations.
Transference of your personal data
Your personal data will not be transferred to any third party, other than to our service providers using the personal data only on our behalf, or in case we would be required to do so by law.
Subject to operational needs, we may transfer personal data outside EU/EEA. In the event that occurs, we shall ensure that any personal data subject to transfer, is protected in accordance with privacy legislations in place at that time.
How long do we store the data?
Your personal data will be stored only as long as it is necessary. Personal data within our customer management system and marketing register will be deleted after the given fixed-period has ended or when activities with marketing or customers outreach have become outdated or unresponsive.
How do we protect the data?
Our customer information and data is stored into databases which are protected by passwords as well as other technical measures. Any backup of these databases and systems are locked in our professional premises which can only be accessed by our staff. Each member of staff has individual credentials through which they can access the databases and systems where the information has been secured.
You have rights! What are they?
You have the right to access your data. You have the right to ask for a copy of the personal data that we have about you.
You have the right to correct, delete or object your personal data that we store.
You have the right to withdraw your consent at any time.
You have the right to opt-out from marketing.
You do of course have the right to access any personal data we have stored about yourself. You therefore also have the right to rectify or remove your data completely from our records, should you deem that necessary. You may also lodge a complaint with a supervising authority, if required.
When processing the data is based on the customer relationship, you have a right to object to customer profiling and other forms of processing your data, when providing specific personal reasons. You should, however cite the specific situation by which you object to this processing. Considering direct marketing, you have the right to object processing at any time.
All requests and requirements concerning this section should be submitted in writing to email@example.com and we will take care of the rest.
If you have any questions regarding your personal data, don't hesitate to contact us: firstname.lastname@example.org